Good evening. I use paysafe to deposit at betting companies.
While I have traded over 2.500 euros and the account is fully identified, I made a deposit of 23 euros on Sunday 2/2020/400 in order to deposit them to place a bet.
And he does not let me deposit them in the betting company and locks my account with the 400 euros inside.
I will send an e-mail on Monday to see what happened. They ask me to resend my ID. I send it and say ok everything will be fine. On Tuesday they ask me to send them the persuasions. I send them too. Wednesday they ask me to send them the persuasions along with my ID. I send again. On Thursday I send emails, I get them and they tell me on the phone that the competent department is examining them. Friday they ask me for a selfie with my ID, a phone bill for confirmation of residence and a screenshot of the bettor that I had deposited the old pacifiers. I send them everything in the morning, they do not answer and in the evening I call. They tell me we received them, be patient.
What patience I tell them, for a week now you have committed 400 euros to me for no reason, I have sent you what you asked for, you asked for them little by little one day and I want to bet my 400 euros because I have no other money to deposit, so a week I do not gamble.
From Friday until today I have sent 10 emails, they have not responded to anyone and the account remains locked with my 400 euros blocked.
Why does the persuasive suddenly want to steal from me? It is unacceptable and I would like the help of any manager or player who knows something more or has experienced similar suffering that brought him to his limits.
It's a shame a company, the main bettor, wants to steal money. A company used by millions of players every day to want to steal money while no one can touch them.
Thanks in advance.
While I have traded over 2.500 euros and the account is fully identified, I made a deposit of 23 euros on Sunday 2/2020/400 in order to deposit them to place a bet.
And he does not let me deposit them in the betting company and locks my account with the 400 euros inside.
I will send an e-mail on Monday to see what happened. They ask me to resend my ID. I send it and say ok everything will be fine. On Tuesday they ask me to send them the persuasions. I send them too. Wednesday they ask me to send them the persuasions along with my ID. I send again. On Thursday I send emails, I get them and they tell me on the phone that the competent department is examining them. Friday they ask me for a selfie with my ID, a phone bill for confirmation of residence and a screenshot of the bettor that I had deposited the old pacifiers. I send them everything in the morning, they do not answer and in the evening I call. They tell me we received them, be patient.
What patience I tell them, for a week now you have committed 400 euros to me for no reason, I have sent you what you asked for, you asked for them little by little one day and I want to bet my 400 euros because I have no other money to deposit, so a week I do not gamble.
From Friday until today I have sent 10 emails, they have not responded to anyone and the account remains locked with my 400 euros blocked.
Why does the persuasive suddenly want to steal from me? It is unacceptable and I would like the help of any manager or player who knows something more or has experienced similar suffering that brought him to his limits.
It's a shame a company, the main bettor, wants to steal money. A company used by millions of players every day to want to steal money while no one can touch them.
Thanks in advance.