Novibet exclusion

ionsk

New Member
19 Nov 2020
3
0
1
Good evening to the company,

I would like to present another problem that obviously arose at the time of taking the profits.

So I open a new account, send identification directly and make a deposit from a friend's debit card where he has excluded himself from his profile months ago in the same company. The time comes for the identification of the card where they tell me to send them and the identity card of the holder where the deposit was made, etc. The whole profile seems identified, I play normally until the moment I press withdraw and I see that I have been blocked.

Rain the mil. At first they did not say why. In the first phase, they claimed that her deposit card had been made by a person under 21. (14/11/1994) Well, I say with such mathematical logic, they will ask me for money as well .. Anyway, we passed this where they finally decide that the issue is the self-exclusion that had taken place in the profile. Where in my opinion they are not clear in the terms of use since all the documents have been sent.

. 2.8 In particular, we do not allow our customers to do any of the following:
  • To deposit money by credit card which a customer is not authorized to use or knowingly to withdraw money from such a card in any other way, by colluding with a third party in order to do so.

In the meantime, the same card has been used again in other accounts, apparently without any profit, and they just took it normally.
I would like your lights if a solution can be found.

Yours sincerely,
 
Good evening. No solution is one of the thousand things and they always become the same.

When we open an account, we open an online book exclusively with our own data, we make a deposit with our own data and withdraw with our own data, this is a LAW for all companies. But he does not have this thing for me either.
 
Good evening. No solution is one of the thousand things and they always become the same.

When we open an account, we open an online book exclusively with our own data, we make a deposit with our own data and withdraw with our own data, this is a LAW for all companies. But he does not have this thing for me either.
so if it is so then no approval should be given when the deposit is made in another name. nor to request further identification. They have also already benefited from previous deposits without it being shown anywhere that it is prohibited.
 
Good evening. No solution is one of the thousand things and they always become the same.

When we open an account we open in an online book exclusively with our own data, we make a deposit with our own data and withdraw with our own data this is a LAW. But he does not have this thing for me either.
so if it is so then no approval should be given when the deposit is made in another name. nor to request further identification. They have also already benefited from previous deposits without it being shown anywhere that it is prohibited.
You were obviously taken advantage of
Go to the link below


find where novibet is and make your complaints if you are right otherwise you cry and next time you make sure everything is yours
 
Request to return all deposits from this card from the day of foreclosure until today ....
They wrongly allowed a deposit to be made by an excluded player.
 
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In the meantime, the same card has been used again in other accounts

That is, I, like Grace Kelly, play in Novibet and for my own reasons (= I have taken the bucket on my shoulder) I ask for self-exclusion. All nice so far. And then I go and open it others (this is the most epic of the whole issue, as it is more than 2) accounts in Novibet and I make a deposit with the same card with the self-excluded name.
They do not do that even in the third grade. Not to mention the First.

That is, if you were the company, how would you perceive this ??

OBVIOUSLY and he should not have accepted the deposits from that card from the beginning, but he found an opportunity to "chew" you a little more money since he knew that in case you win and ask for a withdrawal, there was not one in the two cases to pay you and he would have everything the law of the world with its part. That is, think that he does not pay others and others while he is 100000% unjust, will he pay now that you have fallen into the trap and that you have obviously violated the rules ?? Well played, Novi.

Good morning to you too
 
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That is, I, like Grace Kelly, play in Novibet and for my own reasons (= I have taken the bucket on my shoulder) I ask for self-exclusion. All nice so far. And then I go and open it others (this is the most epic of the whole issue, as it is more than 2) accounts in Novibet and I make a deposit with the same card with the self-excluded name.
They do not do that even in the third grade. Not to mention the First.

That is, if you were the company, how would you perceive this ??

OBVIOUSLY and he should not have accepted the deposits from that card from the beginning, but he found an opportunity to "chew" you a little more money since he knew that in case you win and ask for a withdrawal, there was not one in the two cases to pay you and he would have everything the law of the world with its part. That is, think that he does not pay others and others while he is 100000% unjust, will he pay now that you have fallen into the trap and that you have obviously violated the rules ?? Well played, Novi.

Good morning to you too
No one else opened an account. the card was simply used 2-3 times while a self-excluding account was used in two different cases. It seems to me that this chewing gum is not negligible because as it is understood, self-exclusion has no meaning since the procedure is not controlled at the time of deposit.
 

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