NOVIBET refuses to pay me

moduslm

New Member
29 Oct 2019
3
7
3
41
Hi,

First let me inform you that NOVIBET is aware of this document and has no problem publishing it.

I registered with the company yesterday and I deposited 83 euros. After some time playing 83 became 1183 and I decided to withdraw.

I uploaded IDs, bills etc and was happy to go to sleep ...

This morning I tried to log into my account and the account has been canceled.

I contact customer service to see what has happened .. and I am told by 2 words that I have already locked myself in another company and do not have an account with them. They also tell me that I will forget about my profits and that they will only refund me 83 euros.

With more pressure on my part let me know that under one license 2 runs different sites.

I ask them what the other company is and why this is not mentioned on their site.

They ignore me expertly.

I find by myself that the other company running the same license is kingsolomon in which I have actually made self-exclusion.

Then they throw me a dry text with the common license number shown on the 2 sites.
They never answer my questions about GDPR.

They tell me to steal your profits and do what you want we are covered everywhere.

I asked them if I lost instead of winning, if they would review my account and refund me the deposit .. but of course they ignored me again ..

Well their sites are misleading and what they did to me is a common scam.

Common Grandfathers ...
 
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Balaton

Well-Known Member
1 Nov 2008
1,152
1,006
113
Novibet is Isle of Man licensed to complain to IBAS. To see what IBAS has to say ...
 

moduslm

New Member
29 Oct 2019
3
7
3
41
I'm done this morning.

I don't think I'll be justified as the legal ones start to mention that the license number is also mentioned on 2 sites etc. I'll keep you updated.

For me it is a clear mistake.

They use a company license, with 2 different brand names.
Nowhere do they mention it clearly, nor do they mention that problems or commitments with one brand burden the account that the customer may have elsewhere.

For me it is clear now after many years of experience ... gambling on the internet, not for fun ... we are completely unprotected from greedy grandparents.
 

Grim Reaper

Well-Known Member
4 Sep 2006
4,165
2,619
113
This is the FRAUD OF THE YEAR

You know, I see them opening topics here and there, "Tade does not pay, Tade refuses to pay etc etc" and I think ... little news. Such cheating is a unique phenomenon
 

moduslm

New Member
29 Oct 2019
3
7
3
41
Hi,

I would like to inform you that Novibet has admitted that there was a mismanagement in my case and today opened my account to withdraw the profits.

Let me point out that the post on infobeto has created a positive dynamic that has helped resolve the dispute.

Also, to be fair, the Novibet man who contacted me was informative about the failure that was caused but also willing to record my complaints and suggestions.

Thanks
 

Userbet

New Member
28 Jan 2021
2
1
1
Hi,

I would like to inform you that Novibet has admitted that there was a mismanagement in my case and today opened my account to withdraw the profits.

Let me point out that the post on infobeto has created a positive dynamic that has helped resolve the dispute.

Also, to be fair, the Novibet man who contacted me was informative about the failure that was caused but also willing to record my complaints and suggestions.

Thanks
I have a similar issue with novibet and I would like to ask you finally your issue was resolved by ibas?
 

Userbet

New Member
28 Jan 2021
2
1
1
Hi,

I would like to inform you that Novibet has admitted that there was a mismanagement in my case and today opened my account to withdraw the profits.

Let me point out that the post on infobeto has created a positive dynamic that has helped resolve the dispute.

Also, to be fair, the Novibet man who contacted me was informative about the failure that was caused but also willing to record my complaints and suggestions.

Thanks
I have a similar issue with novibet and I would like to ask you finally your issue was resolved by ibas?
 

cosmicsports

Well-Known Member
30 IOL 2010
3,499
1,313
113
The one-time self-exclusion must apply to all casinos.
Vasso had done these things with the exclusions and exclusions in 1995.
 

paraskevara2

New Member
17 Apr 2021
1
0
1
Hi,
I have been creating a novibet account for three months now and I have identified both my account and my card for a month. Yesterday I tried to withdraw from my ID card but it kept coming back to me. I called the "experts" to help me with the matter but obviously they did not know and told me that everything is ready to make my withdrawal after I make a deposit. I made a deposit of 20 euros and tried to withdraw the other 130 from my account. An email was sent to me today informing me that my account was closed and my money was confiscated because they say I have another account, which is not the case. So I tried to get help but they were unable to help me by telling me that you are not reversing the decision and if I want to go to court. Crooks....
 

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