It does not open the photo ....

[ALEX]

To give me some solution, which expert knows.

The photo is from ip camera, it comes in email alert at the same time, I open the message on the computer and it displays the photo normally, I open the photo on my mobile and it shows me the following.

 

[nicolas]

Answer: It does not open the photo ....

Alex, take Biseswar and it will open immediately ....

 

[ALEX]

Answer: It does not open the photo ....

Alex, take Biseswar and it will open immediately ....

Good morning my Nikola, you are my Champion, last year at your table I told you, we are a Championship and a cup, this year the opposite ha ha, you are doing well.


PS any help for the photo?

 

[McLaren17]

Answer: It does not open the photo ....

what extension does the photo have ??
it may be in a format that your mobile does not support

 

[zorian]

Answer: It does not open the photo ....

I thought that too but Alekos told me that it is jpg so something else is his fault

 

[McLaren17]

Answer: It does not open the photo ....

in this case we start troubleshooting

a) what resolution has a photo?
b) is it the first time he did it? we know if you have seen a photo this way in the past
c) you had internet because it may temporarily get stuck and not load the file properly several times I have had it with the iPhone in attached files
d) restart (open / close mobile) and try again