May 19. After 3 months of continuous losses I win for the first time 840 euros.
May 20. The next day my Novibet account was deactivated for no reason.
I send to the competent department, they tell me you must send:
- prepaid card
-identity photos next to your face
I also send them, they receive them normally and they answered me, the documents are checked. 2 days and 100 communications after I have no answer and my money remains unseen. The only thing I can do now is complain to the EEEP, please anyone who has been involved in the past to give me an opinion on how to move.
May 20. The next day my Novibet account was deactivated for no reason.
- prepaid card
-identity photos next to your face
I also send them, they receive them normally and they answered me, the documents are checked. 2 days and 100 communications after I have no answer and my money remains unseen. The only thing I can do now is complain to the EEEP, please anyone who has been involved in the past to give me an opinion on how to move.