Delay in winmasters

kex

New Member
12 Dec 2019
19
12
3
Good afternoon, I have been here for 3 days with a card withdrawal winmasters and it is still pending. I have time to play in this company and do not remember how much they approve of the withdrawals. Is 3 days normal? At bet365 the next day is the money.

kex

New Member
12 Dec 2019
19
12
3
They eventually canceled the withdrawal and asked me for a photo debit card photo.
I do not remember if I had sent the card earlier so ok accept it.
However, the wait is quite long. Another 3 days ...

balkanios

Well-Known Member
20 Apr 2007
3,037
1,608
113
Good morning, still off the page.
What about children? Do infobeto kids have any information?
Upon our takeover, "maintenance" succeeded, I blame my misfortune ...

kex

New Member
12 Dec 2019
19
12
3
I would also ask infobeto if they have any information on the situation to let us know. I have a lot of money in me and I'm starting to get stressed.
As far as I know it doesn't take days for system upgrades.
Also its pages winmasters in Cyprus and Romania are in maintenance.
The good news is that netbet has the same platform and sports are maintained while the casino is playing normally so something technical has to be done.
However, do we have to worry about mybet situations?
And I expect pending withdrawals from the 26th - 27th of the month and I have no update.

GATHS

Member
4 Sep 2018
94
48
18
ATHENS
Kids are down and 10bet.com too and I find this reassuring. Also with mybet if I remember well only the casino was closed initially and at the end the bet and the company. Now to close the netbet at the same time, winmasters.gr, 10bet, I find it unlikely. I hope we don't live that too.

balkanios

Well-Known Member
20 Apr 2007
3,037
1,608
113
All good I hope then, wait, but serious company you're updating how to upgrade ... not bam and down the page ....

GATHS

Member
4 Sep 2018
94
48
18
ATHENS
From the 10bet update on Twitter:
Hey there, Unfortunately, while updating our services we stumbled upon unexpected technical difficulties. At the moment, we are unable to provide a certain time frame for the process, however, be assured that we are doing our best to resolve this as quickly as we could. ...
  • Like
Reactions: kex

kex

New Member
12 Dec 2019
19
12
3
Thank you very much for the information.
It's certainly not about scheduled upgrades or maintenance.
The point is withdrawals and money inside the site as we don't know how long this will last.
If anyone from infobeto could contact the company about how long it will last and what will happen with the money and withdrawals it would be very helpful ...

12X

New Member
5 Dec 2013
22
3
3
I contacted them and told them about any complaints they have. They expect this to be a serious technical issue.

BetLaden

IFC # 6 Champion 2009-10, IFC # 1 Super Cup winner 200
Staff member
13 and 2002
37,828
24,110
113
49
Infobeto Town
www.infobeto.com
Quiet children,

I was informed by the company that there is a serious technical problem with all companies using the sbtech platform and it is anticipated that it will be resolved by 10 tonight.

There is no cause for concern.

In a little more ...
  • Like
Reactions: kex

BetLaden

IFC # 6 Champion 2009-10, IFC # 1 Super Cup winner 200
Staff member
13 and 2002
37,828
24,110
113
49
Infobeto Town
www.infobeto.com
Below is the update they sent from Winmasters to our forum members:


Since Saturday morning a technical problem has been detected by the partner server. THE winmasters regrets the inconvenience this may have caused and will send you an update with the complete repair of the problem.

The website is temporarily unavailable and we want to let you know that we are working to restore the platform to function as soon as possible.

Thanks for understanding,

Her team winmasters
  • Like
Reactions: magon and kex

BetLaden

IFC # 6 Champion 2009-10, IFC # 1 Super Cup winner 200
Staff member
13 and 2002
37,828
24,110
113
49
Infobeto Town
www.infobeto.com
Official reply from winmasters:

Yesterday a technical problem was detected by the partner server during the upgrade process.

The website is temporarily unavailable and we want to let you know that we are working to restore the platform to function as soon as possible. We assure you that deposits, player account balance as well as outstanding withdrawals are 100% guaranteed and there is no reason to worry.

Thank you for your understanding.

We're sorry for the inconvenience this may have caused, and we'll send you an update with the full fix of the problem, which is expected in the coming hours.

If you need any help, please do not hesitate to contact our customer service at [Email protected].
  • Like
Reactions: FunBet and kex

vantheman

New Member
10 Ion 2008
10
1
3
I finally see that it is still out and here for 3 days they tell me the coming hours. The present day is gone. Let's see tomorrow. You will see and tomorrow it does not open and say the coming hours ..

kex

New Member
12 Dec 2019
19
12
3
And I believe that there is a chance that we will be ridiculed from the beginning as to when it will end.
I find it unlikely that they will know what is going on and just wait when and where the platform will be built.
Also the fact that our money is pledged without the option to withdraw has started to become annoying ...
Hope to finish in the next few hours ...

Predictions

  • 19:30
    COSMOTE SPORT 1 HD
    • Leipzig - Berlin Hertha
  • 19:30
    COSMOTE SPORT 5 HD
    • San Pauli - Heidenheim
  • 19:30
    COSMOTE SPORT 9 HD
    • Hannover - Karlsruhe
  • 21:30
    COSMOTE SPORT 3 HD
    • Fortuna Dσελsseldorf - Schalke
  • 21:30
    COSMOTE SPORT 7 HD
    • Hoffenheim - Cologne
  • 21:30
    COSMOTE SPORT 8 HD
    • Union of Berlin - Mainz
  • 21:30
    COSMOTE SPORT 9 HD
    • Augsburg - Paderborn
    • There are no basketball sports broadcasts today
    • There are no sports broadcasts from other sports today

Today's Birthday

General Chat
Aid Users
  • No one is chatting right now.
    BetLaden Forum Bot: BetLaden has launched a new theme called "Development of table seats in ...