Good afternoon, I have been here for 3 days with a card withdrawal winmasters and it is still pending. I have time to play in this company and do not remember how much they approve of the withdrawals. Is 3 days normal? At bet365 the next day is the money.
I would also ask infobeto if they have any information on the situation to let us know. I have a lot of money in me and I'm starting to get stressed.
As far as I know it doesn't take days for system upgrades.
Also its pages winmasters in Cyprus and Romania are in maintenance.
The good news is that netbet has the same platform and sports are maintained while the casino is playing normally so something technical has to be done.
However, do we have to worry about mybet situations?
And I expect pending withdrawals from the 26th - 27th of the month and I have no update.
Kids are down and 10bet.com too and I find this reassuring. Also with mybet if I remember well only the casino was closed initially and at the end the bet and the company. Now to close the netbet at the same time, winmasters.gr, 10bet, I find it unlikely. I hope we don't live that too.
From the 10bet update on Twitter:
Hey there, Unfortunately, while updating our services we stumbled upon unexpected technical difficulties. At the moment, we are unable to provide a certain time frame for the process, however, be assured that we are doing our best to resolve this as quickly as we could. ...
Thank you very much for the information.
It's certainly not about scheduled upgrades or maintenance.
The point is withdrawals and money inside the site as we don't know how long this will last.
If anyone from infobeto could contact the company about how long it will last and what will happen with the money and withdrawals it would be very helpful ...
Below is the update they sent from Winmasters to our forum members:
Since Saturday morning a technical problem has been detected by the partner server. THE winmasters regrets the inconvenience this may have caused and will send you an update with the complete repair of the problem.
The website is temporarily unavailable and we want to let you know that we are working to restore the platform to function as soon as possible.
Yesterday a technical problem was detected by the partner server during the upgrade process.
The website is temporarily unavailable and we want to let you know that we are working to restore the platform to function as soon as possible. We assure you that deposits, player account balance as well as outstanding withdrawals are 100% guaranteed and there is no reason to worry.
Thank you for your understanding.
We're sorry for the inconvenience this may have caused, and we'll send you an update with the full fix of the problem, which is expected in the coming hours.
If you need any help, please do not hesitate to contact our customer service at [Email protected].
I finally see that it is still out and here for 3 days they tell me the coming hours. The present day is gone. Let's see tomorrow. You will see and tomorrow it does not open and say the coming hours ..
And I believe that there is a chance that we will be ridiculed from the beginning as to when it will end.
I find it unlikely that they will know what is going on and just wait when and where the platform will be built.
Also the fact that our money is pledged without the option to withdraw has started to become annoying ...
Hope to finish in the next few hours ...
good evening guys, one question, i had time to put money in 365 k i put some today, i noticed that once you cast a bet it doesn't write right as it wrote before, time-score-details for cash out, so it's now something is wrong ?