There is no EU body that controls the bookies.
You have to go to a local prosecutor and go to court to find your way out when you have been wronged by a bookmaker.
In Spain and Germany it certainly happens that way because I have read the respective articles on the adjudication of the cases.
In the UK, as far as I know, the attitude of IBAS and the competent authorities (gambling license providers) towards bookies' abuses of players, was very strict in the past.
I don't know if Brexit has changed this tactic. I hope not.
However, in normal states, to "run" to court to find your right and not tolerate the abuses of a bookmaker who does whatever he likes (in his interest) and considers himself to be above the constitutional law simply because "it is mentioned on our terms, that I have both the watermelon and the knife, and you accepted them to play in my shop, so I do with you as I please', is not so tragic a case as it seems to us who live in this ridiculous and miserable state.
If they are right, the public prosecutor will vindicate them and punish the abusers as an example for setting an example for others who would do the same "combines" in the future.
And it won't take them 4 years like here, but 10-24 months max.
Of course, even in Spain, for example, the bookmaker does not hesitate and does other "tricks" to pass his own. But that's another thing, and me betting 10 euros on the victory of Olympiakos for 15 years and you, because YOU LIKE THAT, block me one day without ANY ABSOLUTELY JUST like the lad above (blatant injustice that is).
IBAS I don't know if it shows strictness in England but what I know is that the gambling commission listens to the people now and then, although it hasn't done anything spectacular so far.
I refer to Brexit because of course England stopped being interested in Europe, while on the 13th it was the English commissioner who saved us from "pencil - slip - agency" who was interested.
He probably also worked for the bookies, but what he said was that yes, the bets must be taxed in the country of consumption, but it cannot be "pencil - ticket - agency".
So in Europe there is no "IBAS" even painted.
I don't know why. If they did it that way to spite the bookies or to "take revenge" on the players who do not show preference towards the state monopolies. One of two.
Now trials in regular courts are of course held and there are lawyers.
For a big case you will go to court (e.g. the five thousand that someone won in OPAP and they wanted to give him only one). If that's the case, I'll take Kouya too, I'll also give him a catamaran to go Patmos-Samos-Ikaria and it will be the biggest reward he's ever received.
But for 200-300-400 euros, what kind of court, guys? Come on, go for the air force, you'll all say.
In the old days when the bet was mutual, such stories did not happen, of course.
You complained about some computer errors and you were justified.
The racecourse (ODIE) was a bit more awkward, but even there half the time you said you were right (if you were right
because there were also misunderstandings on the part of the players and stupid objections).
The whole situation is beyond debate.
But there are no representatives and our media is permanently blocked.
Only "bettors" have access and the guys with their backs turned to Triantafyllopoulos.