Locked My Paysafecard account

kex

New Member
12 Dec 2019
19
12
3
Good evening all along.
I have my own problem with paysafe, when depositing into a betting company mypaysafe account was locked for security reasons with enough money.
I first uploaded the photo with the cards and answered their nonsensical questions. In the second phase I was asked for a snapshot of the betting, self-portrait with hand in hand and a phone confirmation which I sent immediately.
It's been over a month now and they haven't even responded. No information is given to me on the phone and they just tell me to wait.
On Monday I am thinking of going to my lawyer to prepare a lawsuit or lawsuit against them. I don't know for sure how much it will work because their terms are usually abusive. Another tread states that the ombudsman is probably the first choice. Have you reached this point? Can anyone help?

JordanRules

Active Member
13 Apr 2018
386
210
43
before you pay their lawyer talk to them and give them a 2 day deadline to open it (even if you don't have your nest dirty) otherwise tell them you will be suing them for embezzlement.
the bad thing with a regular lawyer is that it won't cost.
you can try the European consumer center that is donating, but it is doubtful whether it will work.
generally i know from my acquaintances who have been on their own, that their accounts remain locked here and for months, even though they sent the records
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NickmambA1984

New Member
13 Dec 2019
23
5
3
Good evening all along.
I have my own problem with paysafe, when depositing into a betting company mypaysafe account was locked for security reasons with enough money.
I first uploaded the photo with the cards and answered their nonsensical questions. In the second phase I was asked for a snapshot of the betting, self-portrait with hand in hand and a phone confirmation which I sent immediately.
It's been over a month now and they haven't even responded. No information is given to me on the phone and they just tell me to wait.
On Monday I am thinking of going to my lawyer to prepare a lawsuit or lawsuit against them. I don't know for sure how much it will work because their terms are usually abusive. Another tread states that the ombudsman is probably the first choice. Have you reached this point? Can anyone help?
Did you play from more than one device or was it from another device? to those who know this, it has become one of the two

kex

New Member
12 Dec 2019
19
12
3
Thank you for your answers.
On devices I've used more than one natural all these years. I've also read that betting companies can cause problems, but you still get your deposits back.
The last time I contacted them on the phone I informed them that I would go to a lawyer as it had been a long time and I couldn't wait any longer.
Out of all your acquaintances, no one went to court? Did they just give their money to paysafe?

JordanRules

Active Member
13 Apr 2018
386
210
43
half of the cases I know got the money, the other half still waits for months, and from paysafe replied "we have forwarded it to the responsible department"

ARkoudos1980

New Member
23 Oct 2015
27
15
3
No matter, since paysafe is an electronic wallet, is it not subject to any control? From what I see, it is controlled by the FCA (as is the skrill). Did you throw in the e-mails and a "I'll complain to the FCA" or something similar and feel?
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kex

New Member
12 Dec 2019
19
12
3
ARkoudos1980
From what I understand they don't feel at all ...
And I think the important thing is not to get involved with this company.
I will definitely send a complaint to fca. Thanks a lot for the help.

georgesv53

Well-Known Member
12 Oct 2012
13,482
2,570
113
No matter, since paysafe is an electronic wallet, is it not subject to any control? From what I see, it is controlled by the FCA (as is the skrill). Did you throw in the e-mails and a "I'll complain to the FCA" or something similar and feel?
Skrill - Neteller belong to paysafe whenever you have your mind in mind. Because I'm tired of writing a lot about this company ... away from these guys ... look at their 12 records I've sent here in Switzerland and nothing happened. I have a lot of ugly experiences with motorbikes.
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kex

New Member
12 Dec 2019
19
12
3
Good evening I have filed a complaint with the FCA and I hope they will help. Here is their page https://www.financial-ombudsman.org.uk/contact-us/complain-online .
Tomorrow I'll go to the lawyer to get the papers ready. I don't know how much it will cost, but it's almost 1000 euros in my account and it doesn't help to give them away.
I also recommend that those who have the same treatment with me send a complaint to the FCA. Without us this company would not exist and since we do not respect customers as customers we have to stop using it. The same applies to betting companies that do not respect their customers.

georgesv53

Well-Known Member
12 Oct 2012
13,482
2,570
113
Good evening I have filed a complaint with the FCA and I hope they will help. Here is their page https://www.financial-ombudsman.org.uk/contact-us/complain-online .
Tomorrow I'll go to the lawyer to get the papers ready. I don't know how much it will cost, but it's almost 1000 euros in my account and it doesn't help to give them away.
I also recommend that those who have the same treatment with me send a complaint to the FCA. Without us this company would not exist and since we do not respect customers as customers we have to stop using it. The same applies to betting companies that do not respect their customers.
If I'm not mistaken (I'm not sure) after a period of time that your account is not authenticated they retain every single amount .. I have been involved with gambling for many years I have made numerous identifications but I have not seen that before .. .

JordanRules

Active Member
13 Apr 2018
386
210
43
Good evening I have filed a complaint with the FCA and I hope they will help. Here is their page https://www.financial-ombudsman.org.uk/contact-us/complain-online .
Tomorrow I'll go to the lawyer to get the papers ready. I don't know how much it will cost, but it's almost 1000 euros in my account and it doesn't help to give them away.
I also recommend that those who have the same treatment with me send a complaint to the FCA. Without us this company would not exist and since we do not respect customers as customers we have to stop using it. The same applies to betting companies that do not respect their customers.
good luck. waiting for update

NickmambA1984

New Member
13 Dec 2019
23
5
3
Thank you for your answers.
On devices I've used more than one natural all these years. I've also read that betting companies can cause problems, but you still get your deposits back.
The last time I contacted them on the phone I informed them that I would go to a lawyer as it had been a long time and I couldn't wait any longer.
Out of all your acquaintances, no one went to court? Did they just give their money to paysafe?
I mean if you were playing 2 different devices at this time connected by 2 different wi fi sequences etc, not if you changed devices over time. That goes without saying as technology evolves. The common question is whether they are sharing their paysafe or betting account with others or if you have used more than one account from the same device. Rhetorical question of course, I do not want to answer publicly.
if one was playing from his own device and his own wi fi continuity and the other from his own. Or if the one who handled all the paysafe and betting accounts used the same device it was fatal that this would happen.
I do not blame you. I make a guess. and I give food for thought to the others so that they do not suffer the same.
In any case I hope you find an edge

KOYKOYLOFOROS7

Active Member
4 Dec 2012
689
233
43
37
ATHENS
Good evening to all children ,,, old and new!

Whoever will say by the way oh will write everywhere! (No relation, AHXAHA)

So what did I realize that they are closing accounts!
the day before I closed my account, 25 euros they locked me the time they were going to bet!
the betting saw it in which i play!

Write me locked for security reasons, etc, etc ,,,

I asked them why the answer was that it was fraudulent and that many were locked in an account!

They asked for my ID in front of me, and I ended up with the dirt that I took next to photographing them together!

I was watching it one day and I say I am not saying because I have heard a difference!

It really pushed me higher and they send me PM today ...

the following!


Dear customer,,,

In the context of the general terms of my paysafecard we are required to cancel your subscription for use on paysafecard

FOR SERIOUS REASONS IMMEDIATELY!

and they asked me to send iban and ID back to put me 3 in 25 working days!

where I want to end up, but this is the end

FOR SERIOUS REASONS IMMEDIATELY!

in which they tell me it's a secret and we can't tell you,

and if I send you an e-mail, the technical department that tells me is a difficult case to make!

what I immediately forgot is to do it in 2 weeks to get the money!


otherwise it locks without getting in!

telegraphers sent and saw it,, whenever he goes

without pressure to serve you,

i am so far very direct ,,,

I want to start by telling me somebody's got it, and I can't understand it for serious reasons!

I want to know the truth! These kids are sorry for this report but I tried to tell you in detail as they happened and you know what you need!

Y, y,

from 1/3/2020 ... stop the plus points you passed me and email and my girlfriend!

dtzortzo

Well-Known Member
11 Jan 2013
1,066
664
113
Many paysafe group accounts have been locked up lately (Neteller, skrill, paysafe). Cigaracia's subject had also been opened. There are many references to overseas sites as well. And the common feature of all these accounts was that they tried to trade with 365. Accidental in so many cases they probably aren't. So it would be good, if in your own references above, to write arbitrarily "betting", if 365 is to mention it.
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KOYKOYLOFOROS7

Active Member
4 Dec 2012
689
233
43
37
ATHENS
no dtzortzo relationship ....
it's not 365 ,,,,
I don't think it has anything to do with betting specific!

but something is happening, and what concerns me is FOR SERIOUS REASONS AND IMMEDIATELY!

My case may be something else!

but i see that other accounts are locked and you went crazy for identification!

and with the trigger I sent it after 12 hours I got it!

the money i wait for my 25 is 3 work logs and holidays maybe a little overkill i get it i will write it!

last week my kiola went to bet that they had 4 more cases!

to the particular child I talked to of course!

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