Good evening to all.
I had opened an account at Betshop some years ago, I had identified my account etc but without ever having played at the company in question.
A few weeks ago I made a deposit and went to play in the match Olympiacos - Valencia for Kanan to score over 6,5 points. I see it won't let me and I try to play another player, nothing. I try with third player, nothing. I send to the chat and get the answer that there are betting limits on my account, but if I want I can play slots. I told them that I don't care about the casino and they told me to withdraw the money I had deposited. The funny thing is that they kept €5 from me for the withdrawal costs. I have never experienced anything like this with any company. To put limits on me without having bet. I want to emphasize that the account is purely mine.
It made a terrible impression on me. Does anyone have similar experience?
I had opened an account at Betshop some years ago, I had identified my account etc but without ever having played at the company in question.
A few weeks ago I made a deposit and went to play in the match Olympiacos - Valencia for Kanan to score over 6,5 points. I see it won't let me and I try to play another player, nothing. I try with third player, nothing. I send to the chat and get the answer that there are betting limits on my account, but if I want I can play slots. I told them that I don't care about the casino and they told me to withdraw the money I had deposited. The funny thing is that they kept €5 from me for the withdrawal costs. I have never experienced anything like this with any company. To put limits on me without having bet. I want to emphasize that the account is purely mine.
It made a terrible impression on me. Does anyone have similar experience?