BWIN: Account block with balance> 400 euros

karatasios

New Member
21 Dec 2016
11
2
0
Children good spirits, until I was a customer of Bwin.gr with username karatasios10.
Below I inform you about what happens to me with the above betting company.
In the company I registered my 18 / 11 / 2016 subscription, and I am very fond of the name, and because of the name I have. My first deposit (100 euro) and the corresponding amount, I would normally do until yesterday afternoon (20 / 12 / 16). As you know about the withdrawal, some specifications are missing. Because I have already fulfilled the 75-80% of the jerry and continued to pay carefully so that I can make my withdrawal as soon as possible.
Yesterday afternoon, however, when trying to sign in to my account, I get a message account blocking without any explanation.Today after a lot of email and communication in live chat, I get the following:


Dear Mr. Karatasios,

Please be advised that the decision was taken to close your account permanently. We are in the discomfort to let you know that no repayment can be made from your account.

The following is an excerpt from our General Terms and Conditions. You can also find it on our website, in the "Help> Legal Issues> General Terms & Conditions> General" section or at the following link:

https://help.bwin.gr/el/<wbr>general-information/legal-<wbr>matters/general-terms-and-<wbr>conditions/general

**************************

14. ABBREVIATIONS, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS

We pursue a zero tolerance policy against inappropriate gameplay and cheating. If, in our sole discretion, you have breached the rules or attempted to deceive Us and / or the Group or any other user of any of the Services in any way, including but not limited to, the exploitation of games or fraud in connection with payments or or if we suspect fraudulent payments, including the use of stolen credit cards, or any other fraudulent activity (including (including, but not limited to, money laundering), or if Your deposits have not been covered by You for any reason, we reserve the right to suspend and / or close your Account and to recover fraudulent debts using any method legally available to us, including but not limited to: (i) debiting your Account with the amount You owe, and (ii) ordering third parties Tyrone debt collection to collect the debt. This may have a detrimental effect on your credit rating and we may need to pass on your personal information (including your identity) to the relevant services. We reserve the right to cancel and withhold any winnings of any particular person or group of persons and to cancel and withhold any Player Normal Points earned by any person or group of persons if we have significant reason to believe that such person or group person acts or has acted in a coordinated manner in order to deceive us or cause harm to us and / or to the Group and / or Services and / or Platforms in any way.

17. DRAWING AND CLOSING ACCOUNT

17.1. WE PRESERVE THE RIGHT, FREE OF CHARGE AND IN RELATION TO YOUR ACCOUNT, ANY ACCOUNT OF ACCOUNT (as specified in the 8 clause), ANY ACCOUNTS WHICH MAY BE AVAILABLE IN OTHER NETWORKS AND / OR THE CASINO AND / OR SERVICES INCURRED OR OPERATED BY OR WITHIN THE GROUP AND, IF YOU USE THE SERVICE GAMES, ANY SERVICES THAT REDUCE THE PLAYBOY / TABLE PLATFORM, REMOVE THE PRESENT CONTRACTS, REMOVE THE REMEMBER OF YOUR ACCOUNT, HELP YOUR ACCOUNT AND RECOVER FROM THIS ACCOUNT ANY PAYMENTS, BONUSES AND PROFITS WHICH HAVE BEEN ADVANCED IF:

17.1.1. You have substantially violated any of these Conventions,

17.1.2. We understand that you have used or attempted to use the Services for the purpose of fraud, conspiracy (including reverse charges) or unlawful actions or unacceptable activity (including, but not limited to, any modeled exploitation of multiple currency services);

17.1.3. If you realize that you have played on other online sites or game services and you are suspected of fraud, conspiracy (including reverse charge) or unlawful actions or unacceptable activity,

17.1.4. You have "reversed a charge" or have declined any of the purchases or deposits you have made in your Account; or

17.1.5. You have been bankrupt or similar persecution exercises have occurred anywhere in the world.

*****************************************

For any questions, please do not hesitate to contact us.

We wish you Happy Birthday and Happy New Year.

Sincerely,

Bwin's Customer Service Department





Please note that none of the above applies as the deposit was made through my account neteller. Bet on single bets.

The remainder of my account was bigger than 400 euro .. What can I do about it? Since when do bettors have the right to keep our money?
 
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Answer: BWIN: Account block with balance> 400 euros

Do you have accounts in other companies at the same time?
If you have a history of betting show us if you want what you did.
 
Answer: BWIN: Account block with balance> 400 euros

After I spoke with my lawyer, I sent a letter to the authorities to which the company was affiliated (I have not yet received a reply) and I also informed bwin about the actions I intend to do with this reduction: Below I will notify you of my decision to commission the investigation of my account with the licensing authorities to which the company belongs. I have already contacted the EWCs,Gaming Commission UK and the independent eCOGRA authority and will also file a damages action.
 
Answer: BWIN: Account block with balance> 400 euros

Do you have accounts in other companies at the same time?
If you have a history of betting show us if you want what you did.

in which companies we want we can have ... is not forbidden ..... and it is also not forbidden to play the same 1 games in one company and xNUMX on the other
 
Answer: BWIN: Account block with balance> 400 euros

If you really have cheated on the company so I want it, go to the case and do not give them away. Because there are companies that the player is not going to chase for 100 and 200, even 400 euros, even when he is right.
This company is proving to be extremely dangerous for the players, at least in the Greek territory and for me it is still badly in possession of its license.
I have opened a thread on the forum here where I placed a limit from my 1 profitable bet.
I made a complaint to CEO. and IBAS and tomorrow I will contact you again with the Hellenic Broadcasting Corporation.
 
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Answer: BWIN: Account block with balance> 400 euros

@grosan

The theory may be what you say, but in fact it needs huge attention. There are a lot of rules for companies that talk about fake bets, arbitrage and guaranteed winnings.

Let me put 100 in company A and 100 in B and I get the bonuses. I start and bet 1 to A and X2 to B. If I understand how to say I'm like a normal player?
 
Answer: BWIN: Account block with balance> 400 euros

@grosan

The theory may be what you say, but in fact it needs huge attention. There are a lot of rules for companies that talk about fake bets, arbitrage and guaranteed winnings.

Let me put 100 in company A and 100 in B and I get the bonuses. I start and bet 1 to A and X2 to B. If I understand how to say I'm like a normal player?

and because this is bad;
 
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Answer: BWIN: Account block with balance> 400 euros

Bwin was hilarious, but if you slept, you'll be in the morning. E ... after being in the same family as Sportingbet, he said to consult him.
-What do I do ... I do not go well lately ... I'm losing money.
- What do you want to be a brother? He wants a question; Do not pay.
-Why, so, and with what excuse?
- She wants an excuse too? Put there a serum and you're ok.
-Oh well, the players can rise, they can report me.
- They're most likely not to ... at least not do it massively. I, however, survive years. Now if you are so unlucky and mass complaints are made ... they will close you like Marsbet.
 
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Answer: BWIN: Account block with balance> 400 euros

It was time for my children to join the forum, the only authority that communicated with me was eCOGRA, and I did not have a new gambling commission. I have no history of betting as I have never believed that a company as large as she could do. Also, the rest of me, I believe, amounts to more than 500 as I have a number of open bets. In at least one 95 Euro. I also sent back to bwin to inform me about my actions and to file a compensation claim and get this email:
"Dear Mr. Karatasio, Thank you for your communication. We have received your message regarding your decision to investigate your account, as well as your claim for compensation, and we have forwarded it to the relevant department. This department will investigate the matter. Please be patient until this department sends us the relevant information.For any questions, please do not hesitate to contact us.We wish you a Happy New Year and a Happy New Year.With friendly greetings, the bwin Customer Service Department . "
 
Answer: BWIN: Account block with balance> 400 euros

@grosan
Let me put 100 in company A and 100 in B and I get the bonuses. I start and bet 1 to A and X2 to B. If I understand how to say I'm like a normal player?
Does one company have a right to know what you are playing on the other?
 
Answer: BWIN: Account block with balance> 400 euros

Now there's something I can do to get back my money; The EEPC can still answer me. I can not understand that they can simply confiscate your money. I could accept restrictions so as to persecute me but not what it did.
 
Answer: BWIN: Account block with balance> 400 euros

@account and others

I do not know if they have the right to get it, but they can certainly see if they decide to look at you if the companies share some data as is known.

That's why I asked from the beginning whether it had any other bills if we found any extremes for the reasons that closed the account or even started to exclude eventually.

In recent months, companies' security procedures have increased considerably in my opinion.
 
Answer: BWIN: Account block with balance> 400 euros

Now there's something I can do to get back my money; The EEPC can still answer me. I can not understand that they can simply confiscate your money. I could accept restrictions so as to persecute me but not what it did.

to communicate by telephone with the Hellenic Broadcasting Corporation. , ask who the employee has taken your case and press. Without pressure you will not succeed.
 
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Answer: BWIN: Account block with balance> 400 euros

Basically I closed my account because I also had an account at sportingbet.gr. In the second company I have never played and I can prove it. If I turn to eeep, it will be something essential; as bwin says it is banned, etc.,
 
Answer: BWIN: Account block with balance> 400 euros

Basically I closed my account because I also had an account at sportingbet.gr. In the second company I have never played and I can prove it. If I turn to eeep, it will be something essential; as bwin says it is banned, etc.,

do you work with me? what would you say about your account because you have sports?
 
Answer: BWIN: Account block with balance> 400 euros

It is not a reason to close the sporting account. It could have been if you both did, and at the same time, opposing bets.

Most bwin players have both sportingbet and other accounts, and even multiplayer.

The reason is someone else who we will probably never learn.
 
Answer: BWIN: Account block with balance> 400 euros

I contacted the EEPD today, searched their files and found nothing in my name, even though I have sent 2 to them. Re-communicate to the third that someone else will be there.
 
Answer: BWIN: Account block with balance> 400 euros

In the terms that I was told I mentioned that I can not have an account with other companies in the group.

17. DRAWING AND CLOSING ACCOUNT

17.1. WE PRESERVE THE RIGHT, FREE OF CHARGE AND IN RELATION TO YOUR ACCOUNT, ANY ACCOUNT OF ACCOUNT (as specified in the 8 clause), ANY ACCOUNTS WHICH MAY BE AVAILABLE IN OTHER NETWORKS AND / OR THE CASINO AND / OR SERVICES INCURRED OR OPERATED BY OR WITHIN THE GROUP AND, IF YOU USE THE SERVICE GAMES, ANY SERVICES THAT REDUCE THE PLAYBOY / TABLE PLATFORM, REMOVE THE PRESENT CONTRACTS, REMOVE THE REMOVE YOUR ACCOUNT, HELP YOUR ACCOUNT AND RECOVER FROM THIS ACCOUNT ANY PAYMENTS, BONUSES AND PROFITS WHICH HAVE BEEN ADVANCED IF:
 
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Answer: BWIN: Account block with balance> 400 euros

I have just received a bwin bonus for withdrawing: Dear bwin customer,

Please keep this withdrawal receipt for your file.

Current Request Status: PERMITS APPROVAL
Takeout amount: EUR 100.00.
Account number: Karatasios10.
Date / Time of Transaction: 06-JAN-2017 12: 39: 40 CET.
Transaction code: 14836847806117740

With regard to the take-back procedures as outlined in our General Transaction Terms, all withdrawals must first be approved by the Internal Audit Group (to ensure fairness) before processing by the Payments Team. This is why the current status of your request has not yet been approved.

This check usually takes up to 3 business days. To see the withdrawals status, please check your account.

This is an automatic system e-mail - please do not reply to this. If you have any further questions, please do not hesitate to contact us: www.bwin.gr/el/account/contact

The bwin team

It is understood that I request all the money and have informed me about it.
 

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