I had an account at novibet, 2 years now, in which, to tell the truth, I did not make deposits, only once, in the beginning, I just entered daily and played the offers. Sometimes when I won, do not imagine, no great amount, from 20-50 euros, I made a withdrawal normally. The day before yesterday I played again the daily offer of the casino, I won 30 euros, I made a withdrawal of 20 and I played the other 10. Within 2 hours I received a blocking mail of my account, as I violated the terms 5.1 and 5.2,3 as they wrote. Considering that I am a natural person, I have uploaded IDs and that other documents were needed, and to my question why this was done, the answer was: COMPANY DECISION AND NO FURTHER CLARIFICATION WILL BE GIVEN. And what is my question? This is how online casinos work arbitrarily ??? He screws it at some point and they decide to block it ?? Has this happened to anyone ?? Ah, I was also told that I also violated the terms of the offers. Note that my daughter is also a member, that we live together, but at the beginning when I asked them, because they report something about 1 member per household, they told me that there is no problem ...... Suddenly a problem arose after 2 years, and why ???