stoiximan - account closing, withdrawal freeze

Italian taste

Member
28 Nov 2012
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Welcome to the forum and good summer everyone.

I am writing to report the problem of a friend, who at my urging (as he considered me relevant), opened an account with stoiximan and ended up locking his account and not being paid and not replying to his mails ..

I recommended the forum to register him and tell him the problem of whether someone from here will help him but he is already talking to a lawyer and is waiting to see what moves he can make through him. However, I got his permission to publish the whole story on his behalf, since I believe in the power of Infobeto, but also because in a way I feel that I owe it to him as I helped him to open an account to help him find his own. So listen to what happened to the knowledge and compliance of all of us who deal with online betting and play at stoiximan.

The friend opened an account around the beginning of the World Cup (a little while ago I do not know exactly) and played mainly in World Cup matches points and accurate scores for the most part. He did not only play the 0% matches, although he had a lot of them throughout, but he played what he "saw". Everything was going well and he reached somewhere in the middle of the event to win a significant amount for him around 700 euros. While he had clarified with the requirements of the bonus and all the necessary identifications and he had contacted the support and me for any questions he had, he asked for a withdrawal of about 500 euros and left another 200 to continue playing. All is well, he was paid almost immediately and continued to play and win until he lost it all after a big bet in Germany, if I am not mistaken, with Algeria. The next week he called me and told me that he was out to watch the Brazil-Germany match and because he could not get in from his mobile, because he was very lazy, he asked me to log out of his account to throw him in Germany. I denied it because I also have a stoiximan account and I know what problems can arise afterwards if stoiximan wants to withdraw it, even though I did not play anything that day. Eventually he got another friend and threw the bet at him from his house. This friend had stoiximan but he had time to play and was not busy. I do not know if this of course means anything. He was also at his cottage and had a clean ip and everything related. Also to say that the bet he threw is 400 euros in the victory of Germany. The bet comes out and the next day throws x2 the Netherlands about 1000 euros (threw some in x for coverage and many in the double, ie it was not exactly x2, did not return the same profit x and 2). The match comes x earns some money and from there. In the meantime, he had dropped a 0-0 accurate score and 1-0 in favor of Argentina from 20 euros (no relation to a conflicting bet and therefore a sure profit because in the Netherlands he had dropped 500 euros in total). The x comes out and the 0-0 had thrown something small in the live and finally ends up having 1600 euros in his account. The next day he asks for a withdrawal and that is where the festival begins. For a start, 3-4 days passed and in the movements of his account he displays a message "for approval" regarding the withdrawal. He talks on the chat and on the phone with the company and they tell him that his account is under control by the risk and security department and he is waiting. He asks why this is happening and how long the audit will last but he replied that they do not know and have no contact with the department in question. He asked him to be patient and in the coming days the matter will be clarified. Another 2-3 days passed and while he has told me what has happened I tell him not to worry since there is nothing wrong with the whole story, he will be paid. The control can be typical .. We arrive at yesterday and he tells me that his account was stolen, he can not login and has not received any relevant notification. I tell him to send mail, he sends and tells me that they answered the same, that the account is under control and that the process can be time consuming and waiting.

In the silk as I said he has spoken with a lawyer yesterday and will chase the case and he will do well in my opinion.
I have to clarify some things at this point, however, in order to make clear the essence of the problem. We are not talking here about a player who does arb bonus abuse or anything else that companies usually do not like. We are talking about a man who played OPAP only before. There is no bet that is either in the wrong odds or out of the market or "weird" type A team to score over 3.5 in the first half and things like that. Yes, we are talking about big bets but I knew in some places and in fact many of them were lost (in Germany, which was recently paid, it had lost about 1000 euros before, as it had lost in Greece a lot ..). So do not start here to say about other cases of multiple accounts or that it was arber or whatever ..

To summarize: A player opens an account with stoiximan, plays for a while, asks for a withdrawal, identifies his account, gets paid normally, continues to play, loses his money at some point. He makes a new deposit of 400 euros, plays, wins, asks for a withdrawal and without excuses, without notice, closes his account and is excluded from support.
Shame, yesterday I wrote in the support section if Panos is here to help the players. In my post I ended with the phrase "the stoiximan is undressing now ...", a phrase which was censored and after editing was deleted from the post and betladen replied and I thank him that due to the indecent behavior of some the topic is locked. It did well in my opinion because it was exploited by some. However, this does not mean that everything is rosy and especially with stoiximan since I read that many have problems of all kinds. Unfortunately I was informed late and I did not manage to protect my friend from playing there .. I had suggested bet365 and stoiximan to him for registration because I really believed that players like him have nothing to fear in these companies. In the end I was wrong.
My opinion is that either something has been done on the part of the player (involuntary, as if it was connected from ip to his mobile phone by someone else who had entered or from a shared pc or something like that, as he says only in the case of Germany Someone else bet on him and stoiximan is again responsible for that because admittedly those who play know that his mobile is for crying) or something has been done wrong by the company and he is badly suspected of something that no one knows. I have heard cases from other companies linking the account to other players' accounts and it is possible that something like this has happened now. Nevertheless, it is sad, especially when the account is validated, another withdrawal has been made successfully, we are talking about bets on the World Cup and not in northern Sweden, hockey Canada (although hockey is a big market ..) ...
For me, stoiximan has been canceled, once I had disagreements with Panos and here in the forum for another topic (after a basketball match between Olympiacos and Panathinaikos where the match was stopped and the bets were returned to the players, while in the terms it was written that if the match is officially validated from the organizing authority the bets are paid, but he never paid the players who had played PAO) but I considered that it is a strong company and those who asked me I told them to play fearlessly.
Whatever the outcome of the case, I suggest to everyone here: long and dear.
If any of the mods admins has contact with the company and wants to find it let him do it and let him know. If again my friend has been bashing and hiding it I will be one of the first to hold it and even public. I can also send pm username, phone number or whatever you want.

Thanks for the step,

Good summer and again .. and good luck to all
 
Last edited:
Answer: stoiximan - closing account, freezing withdrawal

Well done to your friend and closed his account.
 
Answer: stoiximan - closing account, freezing withdrawal

Is it certain that his friend at his cottage had NEVER joined the stihiman?
For me, that's where the clue is ...
 
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Answer: stoiximan - closing account, freezing withdrawal

I am a 9 year old customer and I have never had such a problem. Last year I got my laptop in camping gear, and they were connecting to the Hot Spot that they donated to the whole camping and I didn't play games Problem, and I'll do it again this year.
I am also a customer of bets from last year but I play rarely. I will not try something like that from what I understand.
Worst of all, if they don't see the odd bet why not let you learn from each other?
 
Answer: stoiximan - closing account, freezing withdrawal

I am a 9 year old customer and I have never had such a problem. Last year I got my laptop in camping gear, and they were connecting to the Hot Spot that they donated to the whole camping and I didn't play games Problem, and I'll do it again this year.
I am also a customer of bets from last year but I play rarely. I will not try something like that from what I understand.
Worst of all, if they don't see the odd bet why not let you learn from each other?

And I have come in and I have played from various public IPs and in 365 and in stichiman. In shopping malls, in hotspots etc. and I never had an issue. But in IP of another house never.
Maybe they distinguish public from home I don't know
Maybe they found a pretext with a friend ....

Um: of course, chatting with IPs is great because in Greece we don't have as many static ip's, so if I have an IP today I might have it otherwise, but we'll avoid that.
Only the bettor can give an answer because he was blocked.
 
Answer: stoiximan - closing account, freezing withdrawal

I hadn't thought of that with public ip, which I don't know if it would secure them something, because I could give you my codes and get out of public ip and bet something on me.
But again there are a few times in my house I had a problem with my phone line and there were up to 10 restart on the router which means that every time I changed ip I still had no problem with 365.
Very likely they will understand the gameplay if I am not. I mean, in the many years I have been very likely to have made no intrusions, I have logged into my account from another home, so they are foul, but look that I play with my own style that they know me, understand that I am. That may be the difference with the friend, that he is a new client and started to weigh 400 thousand and thousands of ip.
 
Answer: stoiximan - closing account, freezing withdrawal

Nobody is afraid of where he enters his account unless he has his nest dirty..If he plays conflicting bets or if he makes a bet or if he has any other fraudulent behaviors.Also if there is a bonus claim the ip can create a problem. I mentioned all the details to show what is the truth in this case and not because this is the problem as there are no more cases. Just IF this is for people to know and at some point the company to answer. For the big bets again I do not see anything wrong as this was the behavior of the player from the beginning and when he lost more than 400 euros I did not see stoiximan to lock any account or warn him about something. Incidentally and betting speaking, the Brazil-Germany match with Germany playing in the 3rd was a betting opportunity that we will see for years. I have a friend who played 1800 euros and another who threw 500 euros handicap -1.5 in Germany at odds of 6.25. The 400 I do not think is considered a large amount for such a match.
So I conclude that something has gone wrong or that something else is hiding.
Finally, let me emphasize that the case is not closed and the company can open the account again and pay normally. Here we do not deny theft by stoiximan but his behavior. This has bothered my friend too.
Most probably we will know for weeks, and especially if he makes a complaint through his lawyer.
Anything else I can't say, the topic is not personal, if he wants to come in and talk to you he actually told me that he will make it clear how he and he will move on and on. .
The only thing I would like to ask is how grace_kelly thinks his account was closed and let's go a bit further: if he lost Germany would he be closed again?
I'm very careful about expressions of dissatisfaction but some in here (and I'm not talking about you personally personally only) are not at all careful about what they do specifically about stoiximan. They reward corporate practices in the name of bad players and the liar that prevails in the field and takes the ball and the innocent .. Isn't that always the case?
 
Answer: stoiximan - closing account, freezing withdrawal

Is it certain that his friend at his cottage had NEVER joined the stihiman?
For me, that's where the clue is ...

I don't know, I said what my friend supports. I don't know the lad .. I believe my friend says. And I said and I lied that if he had become a liar I would go out and say it. I like the rug, I like to grab it from the companies but if they catch me I won't come out lying here and whining.
 
Answer: stoiximan - closing account, freezing withdrawal

Grace logically kid guys, I don't think you were all concerned with his answer really : twis:
 
Answer: stoiximan - closing account, freezing withdrawal

Grace logically kid guys, I don't think you were all concerned with his answer really : twis:

Not everyone ...


I don't know, I said what my friend supports. I don't know the lad .. I believe my friend says. And I said and I lied that if he had become a liar I would go out and say it. I like the rug, I like to grab it from the companies but if they catch me I won't come out lying here and whining.

I know you don't know it. I didn't say you whining. You're not your friend.

We are chatting.
 
Answer: stoiximan - closing account, freezing withdrawal

We all know that Stoiximan has Live relatively one of the slowest on the market so there is no way anyone can make a late bet. If someone is a systematic Arber again I think it is easy to be diagnosed by the company which in the finale will be very little affected by this fact. In this case the company pays the player, puts a limit on him and all is well.
Looking for the company now if someone played with the same ip with another player once or played from another's cellphone for me is a pretext for sin. They do no good to the company as it makes it more reserved for others to trust it.

Lately, the incidence of the company has increased, and it strikes me as many bells and whistles that it is more practical for the company to exclude good players as supposedly arbers late bettors or guerrillas under the guise of getting into the same ip or using the same Pc.

Because we never heard that stoiximan or any other company blocked a player who was constantly losing and had little money in his account, and we always hear about players who as long as they lost everything well but in taking over something was considered a category that makes them temporary (at best) ) blocked?
 

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